You have a lifetime warranty on adapter.
Please follow these steps to establish a connection and exclude adapter as the source of error:
- Unplug the adapter, then disconnect and delete all devices in the Bluetooth settings
- Uninstall the app and restart your phone
- After rebooting your phone, reinstall the app via Google Play Store
- Plug the adapter into the OBD socket on the vehicle and turn on the ignition
- Open the Bluetooth settings of your mobile phone and "Pair" the adapter again with your mobile phone (only OBD Adapter. Code = 1234)
- Start the app, select your vehicle, start your engine and connect
Carly Adapters Overview (Android)
The Gen1 Adapter
For VAG models from 2008 onwards, Mercedes and BMW E models
The white Gen2 adapter
For BMW, Mercedes, Renault, Toyota and Porsche
The white PLUS Adapter
For VAG (Audi, VW, Seat and Skoda)
The Carly Universal Adapter
For all brands and models from 2001 onwards.