Don't worry, you have a lifetime warranty on the adapter functionality, but you need to check some things to determine or exclude the adapter as a source of error. Please follow these steps:
- reinstall the app and restart your phone
- remove all Bluetooth devices from your Bluetooth list
- activate ""Location"" in your phone settings
- unplug and replug the adapter and check that the blue LED flashes once per second (If this is not the case, then write us how your adapter flashes)
- make sure your Bluetooth is activated (do not manually connect to the adapter in the settings of your phone)
- start the engine
- start the app and click on ""connect"" in the app
Important: Make sure, that you have activated "location" in your phone settings!
If you still have difficulties to connect or you think your adapter may be broken, please send us a ticket and write us that you have already gone through these steps :)