Purchases via the app directly (Google/Apple)
Unfortunately, we cannot offer a switch between Android and iOS here, since neither Apple nor Google responsible for the app license management cooperate at this point.
Purchases via our website app.mycarly.com
Here, we can offer a change, since we take over the license administration.
Just use the same Carly Login Account you used with the other system. If your full version does not work, please send us the invoice of the app and the email address you used for the Carly login. We will then take care of everything else.