App Return Carly Website:
If you have purchased the app license directly from our website please send us the invoice and write "App Return Refund".
If you have purchased the app license directly through Apple or Google, please cancel it through them.
App return Apple iOS:
Apple App Store purchases cannot be cancelled by us.
Please contact Apple directly (http://reportaproblem.apple.com/).
Please note that Apple's right of withdrawal applies to In-App purchases.
See also: https://www.apple.com/shop/help/returns_refund
App return Google Android:
Google Play Store purchases can only be cancelled directly in the Google Play Store on your device.
Please note that in-app purchases are subject to Google's right of withdrawal.
See also: https://support.google.com/googleplay/answer/2479637?hl=en
Due to this regulation we have offered the free Lite version.
The Lite version offers a detailed insight into what Carly has to offer, explains each function and makes sure which functions/codings are possible for your vehicle.
We have made this 100% transparent.
Therefore a refund via us is legally excluded for Apple and Google direct purchases as well.
For Website Purchases we offering a 14 day refund policy.